Privacy policy
- Information on the Processing of Personal Data and Guidance on Data Subject’s Rights within the CRIBIS Application
- Website User Data Protection Policy
- Cookie Policy
Information on the Processing of Personal Data and Guidance on Data Subject’s Rights within the CRIBIS Application
Information on the Processing of Personal Data and Guidance on Data Subject’s Rights within the CRIBIS Application
Dear Sir or Madame
I. CRIBIS and its Operator
CRIF – Czech Credit Bureau, a.s., Company ID No.: 262 12 242, a company having its registered office at Štětkova 1638/18, Nusle, 140 00 Prague 4, registered in the Commercial Register kept by the Municipal Court in Prague, file ref. No. B 6853 (hereinafter “CRIF CZ”) is the operator of the CRIBIS web application available to users through a secured technical interface at www3.cribis.cz. The CRIBIS application is made up of information and data on entities established under Czech and/or Slovak law or having their residence, registered office or doing business in the territory of the Czech Republic and/or the Slovak Republic, collected from various information sources and databases, including public ones, or from the information sources and databases of other third parties (hereinafter the “CRIBIS application”).
II. Purposes of Processing and Lawfulness of Processing
The personal data are processed for one or more of the following purposes:
- protection and exercise of rights, legally protected and other legitimate interests of business and other entities when entering into relationships based on obligations with third parties, for the period of their fulfilment and after the termination thereof;
- assessment, management and optimisation of the business and reputation risk of business and other entities;
- optimisation of decision-making processes and processes in the field of financial management and cash flow management;
- optimisation of the process of recovering claims, assessment of the risk of their non-payment;
- verifying and monitoring the state of assets, receivables and payables (including tax liabilities and levies to be paid), solvency and payment discipline of trading partners or clients, business and other entities, including potential trading partners or potential clients and persons that are connected in terms of assets and staff for some of the purposes set forth in points 1 to 4 above;
- screening persons and assets in connection with the performance of legal obligations concerning the exercise of caution, including the purpose of preventing the legitimisation of proceeds of crime and the financing of terrorism and other dealings of an unlawful and/or fraudulent nature;
- support of educational processes at secondary schools and universities in the Czech Republic and at accredited educational institutions and accredited providers or educational activities; support of scientific and research activities;
- support in the performance of journalistic activities or for the purposes of academic, artistic or literary expression;
- securing background information and support in the provision of consultancy and other services by legal, accounting and tax advisors, auditors and other advisors, consultants and mediators;
- conducting audits, especially tax, legal and/or accounting audits;
- securing background information and support in the performance of activities of bailiffs in accordance with legal regulations;
- support in the exercise of the competences of public authorities in accordance with legal regulations;
- protection of the rights and legally protected interests of natural and legal persons in connection with the disposal of real property, monitoring of the legal situation thereof and monitoring of ongoing cadastral proceedings under the applicable legislation.
Individual services within the CRIBIS application are provided in two modes (i.e., as an on-line service and aggregation tool) depending on the particular service and the method of processing of personal data in accordance with the General Data Protection Regulation, and the lawful basis of CRIF CZ for processing these personal data for both the modes is the legitimate interest pursued by the controller or a third party within the meaning of Article 6(1)(f) of Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter the “General Data Protection Regulation”). Such processing of personal data does not require the consent of the person concerned.
CRIBIS Service as an On-line Service:
The CRIBIS Service as regards the Land Register, Central Register of Executions, Central Register of Executions of the Slovak Republic and Register of Beneficial Owners (only in the event of an inquiry about a natural person) is provided as an on-line service, the object of which is, based on a command by a user of the CRIBIS application, to search and collect information and data on a particular entity from various information sources and databases, including public ones and/or from the information sources and databases of other third parties. No other information is added by CRIF CZ to the data collected from such available sources.
CRIF CZ acts in this case in the position of a processor and an appropriate agreement on personal data processing is always concluded between it and the personal data controller, i.e., a user of the CRIBIS application.
CRIBIS Service as an Aggregation Tool:
The other services (including the service of data supply for SkyMinder), not stated above work as an aggregation tool that gathers commercial information and data, including some personal data, available from various public information sources and databases and/or also from the information sources and databases of other third parties, creating an own database out of them, thereby helping manage the business risk of users of the CRIBIS application who send an inquiry to the CRIBIS aggregated database instead of sending an inquiry to a larger number of databases.
In this case, CRIF CZ acts in the position of a controller and transmits personal data to a user of the CRIBIS application as another (independent) controller, with the application of contractual guarantees to ensure the lawful processing of such personal data on the user’s part.
III. Recipients of Personal Data
Personal data processed in the CRIBIS application are provided to users of the CRIBIS application with whom CRIF CZ has entered into relevant agreements for the provision of the CRIBIS Service, CRIF S.P.A., a company having its registered office at Via della Beverara 21, 40131 Bologna, Italy, which ensures final automated technical processing of information in the CRIBIS application for CRIF CZ pursuant to relevant contract documents, and CRIF – Slovak Credit Bureau, s.r.o., Company ID No.: 35886013, a company having its registered office at Mlynské nivy 14, 821 09 Bratislava, and to their contract partners.
IV. Extent of Personal data to be Processed
The extent of personal data to be collected and processed always depends on a particular purpose (see above) for which such personal data are processed. CRIF CZ takes care to collect personal data only to the extent necessary to fulfil the given purpose.
In particular, the following categories of personal data are processed within the CRIBIS application:
- identification personal data (first name, surname, date of birth, company ID number, VAT registration number, residential address, place of business);
- contact details of some natural persons doing business (e.g., phone number and e-mail address);
- data concerning the payment discipline of a data subject;
- information about bankruptcy proceedings and restructuring processes and related information;
- information about links between entities that are connected in terms of assets and staff;
- information published in public registers and lists such as in the Commercial Bulletin, Commercial Register, Central Register of Executions, Central Register of Executions of the Slovak Republic, Land Register, Register of Trade Licences, Insolvency Register etc.
No special categories of personal data within the meaning of the General Data Protection Regulation (e.g., data on health condition etc) are processed in the CRIBIS application.
Personal data processed within the CRIBIS application originate especially from publicly accessible sources, including information subject to mandatory publication by such sources, as well as from users of the CRIBIS application, under a relevant agreement concluded with CRIF CZ.
No automated decision-making within the meaning of the General Data Protection Regulation takes place in the CRIBIS application.
V. Duration of Processing of Personal Data
Personal data are processed and stored in the CRIBIS application only for the period for which a certain piece of information is relevant in relation to the purpose of processing for which such personal data are processed. Subsequently, the personal data are included in pre-archival care in accordance with applicable legislation.
VI. Transfer of Personal Data to Third Countries
No transfer of personal data to third countries takes place when information is being processed in the CRIBIS application.
VII. Exercise of the Rights under the General Data Protection Regulation
We would hereby like to advise you on your rights arising from applicable provisions of the General Data Protection Regulation relating to the processing of your personal data in the CRIBIS application.
You can exercise the rights set forth below in writing to the address of the registered office of CRIF CZ, Štětkova 1638/18, Nusle, 140 00 Prague 4, or electronically to helpdesk.cz@crif.com:
- The right of access to personal data: the right to ask CRIF CZ for confirmation as to whether your personal data are actually being processed in the CRIBIS application, and, where that is the case, for access to such personal data. In such a case, CRIF CZ will provide you with a copy of the personal data being processed, in electronic or paper form;
- The right to rectification: the right to obtain the rectification of inaccurate personal data or to have incomplete personal data that are being processed about you in the CRIBIS application completed;
- The right to erasure (“the right to be forgotten”): the right to obtain the erasure of your personal data where some of the grounds set forth by the General Data Protection Regulation applies;
- The right to restriction of processing: the right to obtain restriction of processing of your personal data where some of the grounds set forth by the General Data Protection Regulation applies (e.g., due to the inaccuracy of personal data being processed, or the unlawfulness of their processing);
- The right to lodge a complaint: if you consider that the processing of your personal data in the CRIBIS application infringes applicable legislation, especially the General Data Protection Regulation, you can refer your complaint to the Office for Personal Data Protection, Sochora 27, 170 00 Prague 7, www.uoou.cz
- The right to object to the processing of personal data that concern you and that are being processed based on a legitimate interest, CRIF CZ will not process your personal data any longer if we do not demonstrate compelling legitimate grounds for the processing which override your interests or rights and freedoms, or for the establishment, exercise or defence of legal claims.
- We point out that the right to data portability, i.e., the right to receive personal data (that concern you and that you have provided to a user) in a structured, commonly used and machine-readable format, and the right to transmit those data to another controller without hindrance from the user or CRIF CZ, is not relevant considering the nature of processing of your personal data in the CRIBIS application and, therefore, we cannot grant requests concerning data portability.
We will provide you with requested information and documents and/or information on measures implemented without undue delay but no later than one month from the date of delivery of your request. In some cases, however, this period may be extended. We will notify you of that. If your request cannot be granted, we will inform you about this fact and reasons and we will also give you guidance on your other rights (of the right to lodge a complaint and the right to judicial protection).
If necessary, we are entitled to ask you, in connection with your request, for additional information to confirm your identity. If we are unable to establish your identity, we usually cannot grant your request.
You can assert your rights free of charge. Where requests filed by you are manifestly unfounded or excessive, in particular because of their repetitive character, we may charge a reasonable fee to you or we may refuse to act on your request.
VIII. Data Protection Officer
If your matter is not resolved in a satisfactory manner, you can also contact the data protection officer through poverenec@crif.com.
Version as of June 1, 2026
Website User Data Protection Policy
Website User Data Protection Policy
This data protection policy document describes the procedures adopted by CRIF – Czech Credit Bureau, a.s., Company Registration Number: 262 12 242, with its registered office at Štětkova 1638/18, Nusle, 140 00 Prague 4, registered in the Commercial Register maintained by the Municipal Court in Prague, file number B 6853 (“CRIF CZ”), as the operator of the websites www.mcribis.cz and (“websites”) regarding the processing of personal data of website users. This information is intended for visitors to these websites, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“General Data Protection Regulation”). When using certain products and services offered and provided via this website, users will provide certain information about themselves, may make certain requests and, where applicable, give their consent to the processing of personal data, if required by the relevant legislation, in particular the General Data Protection Regulation.
Data processing
Access to this website may result in the processing of data relating to identified or identifiable natural persons (so-called ‘data subjects’). The data controller is CRIF CZ. Personal data may also be processed by the data processor, CRIF S.P.A., with its registered office at Via della Beverara 21, 40131 Bologna, Italy (“CRIF S.P.A.”), which shall ensure appropriate organisational and technical measures for data processing to safeguard the data against unauthorised access, loss, damage, theft, use or other disclosure.
Place of data processing
Personal data is processed on the premises of CRIF CZ and CRIF S.P.A. The data is handled exclusively by persons with the relevant technical skills and abilities, who have been assigned specific roles in the field of data processing and who have been made aware of the provisions of the General Data Protection Regulation.
Data processing procedures
Data is processed fairly and in full compliance with the General Data Protection Regulation to ensure the protection of data and its confidentiality. Data is processed by electronic or automated means and is stored in secure systems.
Types of data processed
Certain personal data is used in the information systems during the normal operation of this website. The transmission of this data is implicit in the use of ICP protocols. The data is not collected with the aim of linking it to specific individuals; however, by its very nature, it makes it possible to identify users through its processing and association with other data held by third parties. This category of data includes IP addresses and domain names of the computers used by users connecting to the network, as well as the URLs of the requested resources, the time of the requests, the method used to make the requests, and other parameters relating to the user’s operating system and IT environment. It also includes information provided by ‘cookies’ on the user’s hard drive – see Cookie Policy tab. Aggregate data on website usage is also collected, such as information on the number of visitors to the site, the number of daily visits and the average time users spend on each page.
Should a website visitor decide to register in order to obtain further useful information provided by the operator, the following data in particular is used: first name and surname, company name, company registration number, address, telephone number, email address and other information about the user necessary to identify that user and their needs, and thereby respond to their requests.
It is up to website users to decide whether to provide the personal data that CRIF CZ requires in order to provide the user with the requested value-added information or other services. Failure to provide this data may prevent CRIF CZ from delivering the requested information, products or services.
Use of collected data
The data collected may be used, amongst other things, to fulfil the user’s requests, provide useful advice and guidance, as well as to provide information on price quotations upon request or to process or fulfil the user’s enquiries. Furthermore, it may be used to provide information on the status of an order, information on services, news on the website, etc.
Certain operational data may also be processed for the purpose of ensuring the security and availability of the website and related services. Statistical data on website usage is processed with the aim of improving the website’s functionality and user-friendliness, and to produce aggregated, anonymous information used in marketing or similar activities.
Recipients of the data collected
CRIF CZ may provide the information collected via the website to other companies belonging to the CRIF Group, namely CRIF S.P.A., CRIF – Slovak Credit Bureau, s. r. o., Company Registration Number: 35886013, with its registered office at Mlynské nivy 14, 821 09 Bratislava, and CRIF – Registr platebních informací s. r. o., Company Registration Number: 057 75 809, with its registered office at Štětkova 1638/18 , Nusle, 140 00 Prague 4, registered in the Commercial Register maintained by the Municipal Court in Prague, file number C 268784, and also to third parties, such as suppliers or other entities that provide services (or products) requested by the user. We may also provide these companies with aggregated statistics on visitors, transactions or other activities on the website. Information about users may also be disclosed to other entities if required by applicable law or if necessary to protect the rights and legally protected interests of members of the CRIF Group or another entity.
Third-party companies that provide additional services on this website, advertise on it or have a link to it may use ‘cookies’ on their own websites or collect information about users in other ways. CRIF CZ has no control over the collection of information by these companies or over how they subsequently use it. If you have any queries regarding this data processing, please contact the operators of the relevant websites directly.
Privacy and user rights
All information transmitted via the website is encrypted. Nevertheless, CRIF CZ does not guarantee the secure transmission of information sent to it by the user, and use of the website is at the user’s own risk.
Further information on the processing of personal data, including the exercise of the user’s rights as a data subject under the General Data Protection Regulation, is set out in the Information on the Processing of Personal Data and Guidance on the Rights of Data Subjects.
Commercial communications
In accordance with the General Data Protection Regulation, Act No. 480/2004 Coll., on certain information society services and amending certain acts, as amended, and Act No. 127/2005 Coll., on electronic communications and amending certain related acts, as amended, CRIF CZ is authorised to use the telephone number or email address provided by the user upon registration for the purpose of sending commercial communications relating to CRIF CZ’s products and services, provided that the user is entitled at any time to withdraw their consent to the sending of commercial communications or to the provision of such information namely (i) electronically directly within the communication in question, (ii) by telephone, (iii) by written notice delivered to the registered office of CRIF CZ, or (iv) by sending an email MarketingCZ@crif.com. There is no charge for withdrawing consent to the distribution of commercial communications.
Cookie Policy
Cookie Policy
What is a cookie?
A cookie is an information text string sent by a web server (e.g. a website) to the user's web browser, which automatically saves it on the user's computer and automatically sends it back to the server each time the website is accessed. Each cookie contains different data, such as the name of the server, where it comes from, a numeric identifier, etc.
Cookies are not used to transfer personal data. Using cookie sessions which are not permanently stored on the user’s computer and disappear after closing the browser is strictly limited to the transfer of session identification codes containing random server-generated numbers necessary for safe navigation on the website. Therefore, the use of such cookie sessions prevents the use of other information technologies which could pose a potential threat to the confidential nature of the navigation. They do not allow for acquiring personal data which could identify the user.
However, each web browser allows cookies to be restricted and deleted (for more information refer to the section in this information notice on “How to enable, disable or delete cookies”). Remember, however, that disabling or deleting cookies may impede the optimum use of some parts of the website or compromise the use of services requiring authentication.
Types of Cookies Used by CRIF
This Website uses the following cookie categories:
- Technical cookies: technical cookies are those used solely for the purposes of sending a message through an electronic communication network, or to the extent strictly necessary for the service provider of the information company to provide a service explicitly requested by the subscriber or user. These cookies may be divided into: navigation or session cookies, which ensure a regular navigation and use of the website, analytic cookies used directly by the website administrator to collect overall information on the number of users and how they visit the website, and functional cookies, which enable the users to navigate themselves based on a series of selected criteria in order to improve the services provided.
- Profile cookies: used to track the user’s navigation on a network and create profiles of the user's tastes, habits, and choices. Based on these cookies, advertising messages can be sent to the user's computer according to the demonstrated preferences.
How to enable, disable or delete cookies
By default, almost all web browsers are set up to automatically accept cookies. These can be restricted or blocked in the browser settings. If you prefer websites not to save certain cookies on your computer, set up the browser so that you receive a notification prior to saving each cookie. Alternatively, you can set up your browser to reject all cookies or only third-party cookies. You can also delete all cookies already existing in the system. It is important to note that the settings must be changed separately for each browser and each computer. If you block saving the cookies, we cannot guarantee a correct operation of the website. Some functions may be unavailable and it may no longer be possible to view certain websites.